Spa Policies

Guest Policies:

  • Please check in 10 minutes prior to your appointment with receptionist, enabling all guests to start treatment on time.
  • Please notify therapist or technician of any spa gift certificates being redeemed.
  • Kindly observe a 24 hour cancellation policy in order to accommodate others.
  • For the relaxation of other guests we ask that you use your cellphones minimally.
  • Large parties require a deposit received in advance.
  • There is special pricing for large groups & when purchasing a series of treatments.


Spa Policies for Group Parties:

Because each package is customized to satisfy your individual needs and requires a substantial block of time in our schedule, the following terms apply:

  1. To reserve GROUP appointments, a 50% deposit is requested 30 days prior to spa visit.
  2. Deposit is fully refundable if cancellation is necessary, up to 48 hours in advance on parties of 5 or less and 72 hours on parties of 6 or more.
  3. All packages are priced with the gratuity included.
  4. When booking group packages, if a discount applies it will be based on the total service average of all the guests.


Thank you from the staff at Andres' Day Spa and Unique Gifts!